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1. Introduction
Adyant Kia Prayagraj ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including Google Rich Communication Services (RCS) messaging.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and any other information you voluntarily provide through our contact forms or enquiries.
- Automatically Collected Information: IP address, browser type, device information, and usage data when you interact with our website or RCS messaging services.
- RCS Messaging Data: When you opt in to receive RCS messages from us, we may collect your mobile phone number, message delivery status, and interaction data (e.g., read receipts, click-through rates).
3. How We Use Your Information
We use the collected information for the following purposes:
- To respond to your enquiries and provide customer support
- To send RCS messages, including promotional offers, service updates, and vehicle information, where you have consented to receive such communications
- To improve our website, products, and services
- To comply with legal obligations and regulatory requirements
- To detect and prevent fraud or misuse of our services
4. Google RCS Messaging
Our RCS messaging service is provided in partnership with Google. When you opt in to receive RCS messages:
- Your phone number and messaging data are processed in accordance with Google's privacy policy.
- Your consent is obtained before sending any RCS messages.
- You may opt out at any time by replying "STOP" to any RCS message or by contacting us directly.
- We do not share your personal information with third parties for their own marketing purposes without your explicit consent.
5. Communication Consent
By submitting your information, you authorize Adyant Kia Prayagraj to contact you via phone, SMS, RCS, WhatsApp, or email for informational and promotional purposes related to our services. You can opt out of promotional communication at any time by contacting us.
6. Data Sharing & Third Parties
We may share your information with:
- Service Providers: Google (for RCS messaging), hosting providers, and analytics services that help us operate our business.
- Legal Authorities: When required by law or to protect our legal rights.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Enquiry records are retained for a period of up to 3 years.
8. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Withdraw consent for RCS messaging at any time
- Object to the processing of your data
- Lodge a complaint with the relevant data protection authority
To exercise these rights, contact us using the details below.
9. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Adyant Kia Prayagraj
129/134/135/1, Stanley Road, Traffic Crossing, Prayagraj - 211001
Email: gmsales@adyantkia.in
Phone: 6391500151-58